How to contact Simple Peptide

Simply put, you can contact Simple Peptide using the form on this page whenever you have a question about an order, a product or a batch report. Also, our US-based team reads every message.

contact Simple Peptide

To get the fastest answer, also include a few details. First, add your order number if you have one. Next, list the product name and the batch number from the vial. Then, tell us what you need, such as a COA, a shipping update or wholesale pricing.

However, before you write, you may find the answer on one of our help pages. For example, our FAQ covers common questions, while our shipping and returns page explains delivery and returns. Also, every batch report lives on our COA page, and labs that order in volume can visit our wholesale page.

For general background on research-use labeling, the FDA website is a helpful reference. We sell all products for laboratory research use only, not for human consumption.

CONTACT US

Got a question about an order, a product or research documentation? In fact, our full-time, US-based support team answers by chat, phone or email, usually within one business hour.

 Live chat

Also, you can use our live chat service.

Typically, chat hours are Monday to Friday, 9AM to 5PM ET.

EMAIL US

info@simplepeptides.us

In addition, we reply to every message we receive.

VISIT US

Simple Peptide
6586 W Atlantic Ave Ste #1112
Delray Beach, FL 33446

Order & shipping questions

Usually, orders placed before 2pm ET ship via FedEx 2nd Day Air. However, if something looks wrong with your order, call or email us, and we will make it right. In fact, unopened products carry a full 30-day money back quality guarantee.

Read our Shipping & Returns policy

Research & product questions

We sell all products for laboratory research use only. Therefore, we cannot provide information, instruction or guidance on personal use. Also, for batch documentation, simply ask us for the lot-specific COA.

Browse the FAQ

SEND US A MESSAGE

Just fill in the form, and our US-based support team will get back to you, usually within one business hour.

    WE ARE HERE TO HELP

    So, chat with us, send an email or give us a call: real people, real support.

    Email Support Call 1 470 682 3090